STEP 01 · BUILD THE FOUNDATION
Learn General QA Manual Testing
Understand what QA testers do and learn testing fundamentals, test design, test execution, defect reporting, regression testing, QA tools and essential web/API concepts.
Specialist connected-vehicle training
Telematics QA Manual Testing Is Different.
Learn It From Someone in the Field.
Automated testing can verify many software behaviours, but it cannot replace every aspect of real-world validation. Telematics QA Manual Testers play an essential role in confirming that connected systems work together—and that the vehicle itself delivers the expected result. Physical vehicle access is necessary for validating features whose outcomes depend on real in-vehicle behaviour.
Online live instructor-led with practical demonstrations.
CONNECTED VEHICLE · TEST ENVIRONMENT● SYSTEM ONLINE
MY VEHICLE
🚙
Vehicle statusLast updated just now🔒 Lock🔓 Unlock
VEHICLE CONTROL CENTER
⌂ Vehicle status
⚙ Settings
ϟ Charging
◈ Digital key
⇄ Remote commands
✓ Test. Verify. Document.
↗
Your starting point in technology
Want to Start a Career in Tech? Start with QA.
Software Quality Assurance (QA) is one possible route into the technology industry. Build a foundation in software testing, develop practical skills, and discover how quality is tested in the connected-vehicle world.
You do not need previous IT experience to begin learning the fundamentals. Our course introduces the principles and workflows of manual QA testing, then takes you beyond generic testing with a specialisation in telematics and connected vehicles.
STEP 02 · PRACTISE THE WORK
Develop Practical Testing Skills
Learn through instructor explanations, live demonstrations, guided practice, feedback and assessment—not just independent homework.
STEP 03 · SPECIALISE
Explore Connected-Vehicle QA
Apply your QA foundation to telematics: test smartphone-app commands, backend processing, head-unit behaviour and real vehicle outcomes.
STEP 04 · UNDERSTAND YOUR NEXT STEP
Prepare for QA Career Opportunities
Build an understanding of manual QA responsibilities and the skills employers may seek. Training can help you prepare, but employment depends on many factors and is not guaranteed.
Learn QA fundamentals. Specialise in connected-vehicle testing. This is the path at the heart of Telematics QA Academy.
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What makes this different
Test Connected-Vehicle Features. Identify Issues. Verify Fixes.
When a driver sends a command through a smartphone application (SPA), does the vehicle respond as expected? Do the relevant systems communicate correctly? What happens when something goes wrong?
Telematics QA Manual Testers execute tests, identify and document issues, and retest fixes provided by developers. Doing this effectively requires an understanding of how the smartphone application, head unit (HU), vehicle and backend servers interact.
Learn how to perform these responsibilities through practical, instructor-led training grounded in real-world telematics QA experience and connected-vehicle demonstrations.
Test features
Execute test cases and verify connected features through the smartphone application.
Identify issues
Compare actual behaviour with expected results and collect useful evidence.
Verify fixes
Repeat relevant tests and document whether the reported issue is resolved.
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Automation & real-world validation
Can Telematics QA Manual Testing Be Automated?
Automation Is Incomplete. Physical Validation Is Necessary for Complete Testing.
Telematics QA involves more than checking whether a smartphone application displays the correct result. Certain connected-vehicle features must be validated across the smartphone application (SPA), head unit (HU), physical vehicle and backend systems.
Examples where manual testing and physical vehicle validation are essential
SPA and HU synchronisation
Change a setting in the smartphone application and verify that the head unit reflects the change. Then change a supported setting on the head unit and confirm that the smartphone application updates correctly.
Remote-command validation
Send a remote command and verify that the vehicle actually responds as expected. An application may report success even when the requested physical action does not occur.
Changing the HU environment
Where supported and authorised, enter engineering mode on the head unit and enter the appropriate password to change the testing environment, then verify the change.
Digital key functionality
Test digital key pairing and verify that the vehicle responds as expected when the key is used to access or start the vehicle.
EV charging
Connect an electric vehicle to charging equipment and verify that the application, head unit and actual charging behaviour reflect the expected state. Settings that depend on an active charging session must be validated with the vehicle plugged in.
SOS, RSA and ACN call validation
Use the appropriate test scripts to validate emergency assistance (SOS), roadside assistance (RSA) and automatic collision notification (ACN) call flows. Verify expected call routing and system behaviour, and document the results.
The complete system must work as expected—especially the vehicle itself. Automated tests can support many checks, but they cannot replace every aspect of manual investigation and physical validation. When a feature’s success depends on actual vehicle behaviour, physical access and in-vehicle verification are essential.
Telematics QA Manual Testers play an essential role in the testing process: executing tests, comparing expected and actual behaviour, collecting evidence, investigating discrepancies and retesting fixes. They help verify that the app, backend, head unit and vehicle deliver the intended end-to-end outcome.
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The course
Learn a Specialised Skill to Work in the Connected-Vehicle Industry.
Develop the skills required to work as a Telematics QA Manual Tester through instructor-led training grounded in real-world experience and connected-vehicle demonstrations.
DELIVERY FORMATOnline live instructor-ledWith practical demonstrations
TEACHING TIME42 hoursTotal live instruction
SCHEDULEJan. 16th - Feb. 28th 20273 hours Saturdays + 3 hours Sundays
TUITIONC$1,000 CADProposed course tuition
Upcoming Cohorts
New cohorts begin every 8 weeks. Choose an upcoming intake that works for you.
January 16, 2027Upcoming intake
March 13, 2027Next intake
May 8, 2027Following intake
July 3, 2027Subsequent intake
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Skills & outcomes
What You Will Learn
Gain practical, job-relevant skills to perform real-world telematics QA testing workflows.
IN PROGRESS
Verify remote unlock command
Evidence attachedTID required
Illustrative interface for explaining a test workflow. Not a real company system.
Test execution
TestRail cases, prerequisites, expected results and outcomes.
Connected features
SPA, HU, vehicle response, remote commands and charging.
Evidence & records
Screenshots, recordings, logs and transaction IDs (TIDs).
Defects & fixes
Jira reporting, reproduction steps and fix validation.
The final curriculum will specify the complete list of topics, exercises and required competencies.
Explore the workflow ↓5
From test case to fix validation
Learn the Complete Testing Workflow
Students will learn how to follow the test process, capture evidence, document issues and verify fixes.
1
Open the test caseTestRail2
Prepare environmentVehicle, build, account3
Execute the testSPA, HU, vehicle4
5
Capture evidenceImages, video, logs6
Find TID if neededLMS records7
Report & validateJira and fix retest6
Watch real workflows
Learn Through Real Connected-Vehicle Demonstrations
See how testing workflows are performed on an actual vehicle. Demonstrations may cover connected features, remote commands, environment preparation, transaction records and evidence collection.
Remote-command testing
Follow a command from the smartphone application to the expected vehicle response.
Head unit feature testing
Observe supported SPA and head-unit interactions and how to verify synchronisation.
EV charging validation
See what types of validation need to be performed once the vehicle is plugged in.
Demonstration thumbnails are illustrative placeholders in this mock website.
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The principle of connected-vehicle QA
An API success is not proof of feature success.
The system must produce the required end-to-end outcome.
A successful API response alone does not prove that a connected-vehicle feature worked as intended. Testing must verify the expected behaviour across the relevant components and confirm the actual outcome.
Telematics QA is not just API testing. It is validating that connected systems work together and deliver the expected result in the vehicle.
SPA
Correct command and status
Backend
Correct processing and records
Vehicle / HU
Correct physical and displayed outcome
End-to-end validation
Correlate expected behaviour, actual state, timing, records and evidence.
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Troubleshooting & defect handling
Actual Behaviour Doesn't Match Expected Behaviour. What Happens Next?
Learn to follow a disciplined process when a test fails. The tester's role is to execute, observe, document and validate—not to fix the underlying software.
Reproduce issue→Capture evidence→Find TID if needed→Document in Jira→Developer investigates→✓ Validate fix
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Tools & systems
Tools and Systems You Will Encounter
Become familiar with the systems used in real-world telematics QA workflows.
TestRailTest cases and execution
JiraDefect creation and validation
Microsoft TeamsCommunication and meetings
LMS / RecordsTransaction IDs and information
iOS & AndroidMobile app testing
Vehicle head unitFeatures and interactions
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The reality of the work
Real-World Telematics QA
Learn from realistic scenarios, not just theory. Connected-vehicle testing can involve unexpected behaviour across multiple systems and environments.
Unexpected testing conditions
Recognise how environment, connectivity, account readiness and vehicle state can affect a test result.
Commands that don't behave as expected
Record the outcome, gather evidence and investigate the appropriate supporting records.
Evidence developers can use
Document reproduction steps, expected and actual results, relevant IDs and useful attachments.
Professional QA collaboration
Communicate clearly, follow team processes and report findings objectively.
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Who this is for
Who This Course Is For
01 / Starting out
People Entering QA
You do not need a background in IT or technology to pursue a career in Telematics QA Manual Testing.
This course is designed for people who want to enter the connected-vehicle industry.
We teach the knowledge and practical workflows required to work as a Telematics QA Manual Tester.
02 / Building on experience
Existing Manual QA Testers
If you already work in manual QA, this course helps you develop specialised knowledge of connected-vehicle systems and telematics testing workflows.
You will learn how to execute tests, report defects, gather relevant evidence and validate fixes in a connected-vehicle context.
Experience in another QA field is valuable, but many telematics-specific tasks and workflows will still be new.
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Part 1 · General QA foundation
Build the Fundamentals. Then Specialise.
Learn transferable manual testing skills before applying them to the connected-vehicle environment. The eight modules below form the proposed general QA foundation.
Software Testing Foundations
QA, QC and testing; why defects occur; SDLC and STLC; verification and validation; testing principles, levels and types.
Test Analysis and Test Design
Requirements analysis; test scenarios and cases; positive, negative and boundary-value testing; equivalence partitioning, decision tables, test data and traceability.
Executing Different Types of Tests
Functional, UI, smoke, sanity, regression, integration, end-to-end and exploratory testing; compatibility checks, retesting and regression awareness.
Defect Reporting and Lifecycle
Reproducible bug reports; actual versus expected results; severity and priority; evidence collection; triage, defect status, retesting and closure.
Agile, Scrum and Workplace QA
Agile and Scrum fundamentals; user stories and acceptance criteria; sprint ceremonies; QA collaboration, test planning, progress reporting and communication.
QA Tools and Test Management
Jira issue and defect workflows; organising test cases and runs; recording results; maintaining evidence and traceability; basic test reporting.
Web, API and Technical Fundamentals
Browser-based testing; client-server concepts; HTTP basics; API requests and responses; status codes, JSON, introductory Postman practice and browser developer tools.
Integrated Practical Assessment
Work through a sample application: analyse requirements, design tests, execute them, record results, report defects, retest fixes and explain testing decisions.
How we teach: Instructor explanation, live demonstrations, guided practice, feedback and assessment. Homework may reinforce the learning, but is not a substitute for guided practical instruction.
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Part 2 · Telematics specialisation · Working draft
Apply QA to Connected Vehicles
Apply the general QA foundation to connected-vehicle workflows through instructor-led explanations, practical demonstrations, guided exercises and assessment.
Telematics & QA foundations
Connected-vehicle systems, QA terminology, tester responsibilities and how SPA, head unit, vehicle and backend systems interact.
Testing principles & workflow
What testing is, requirements and expected results, prerequisites, test steps, actual-versus-expected comparisons, test evidence and basic test design.
Environments, vehicle readiness & equipment
STG/PROD and build awareness; Teams for communication and coordination; vehicle readiness and common problems such as low or dead batteries, locked vehicles, connectivity issues and unavailable features; essential test equipment and safe preparation.
SPA, HU & connected features
Remote commands, SPA/HU synchronisation, language validation, physical vehicle response and connected-feature testing.
Specialist workflows
Enrollment, provisioning, digital keys, EV charging and other feature-specific prerequisites and validation workflows.
Applying the workflow in TestRail
Now that students understand testing concepts and the specialist tests, use TestRail to find test cases, follow prescribed steps, record outcomes, attach evidence and document execution consistently.
APIs, evidence, Jira & fix validation
LMS, locating API and TIDs to copy and paste into defect tickets, reviewing transaction records and logs; writing actionable defect tickets, providing reproduction steps, retesting fixes and updating tickets.
Integrated practical assessment
Complete guided and independent exercises demonstrating the full workflow from preparation and execution to evidence, defect reporting and fix validation.
Additional specialist coverage:
English and French language validation; authorised SOS/RSA/ACN call scripts; call routing; deployment checks; logs; and relevant security/environment considerations. The final curriculum must confirm coverage and assessment levels.15
Instructor experience · Draft
Learn From Real-World Telematics QA Experience
Our instructors bring five years of combined Telematics QA Manual Testing experience. Between us, we have tested across a broad range of connected-vehicle features, systems and workflows, encountering many of the challenges that arise in real-world telematics testing.
We bring that practical experience into the classroom through instructor-led teaching, real-vehicle demonstrations and examples grounded in the work Telematics QA Manual Testers perform.
Our goal is to help students understand how to execute tests, recognise unexpected behaviour, gather relevant evidence, document issues clearly and validate fixes provided by developers.
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Practical outcomes · Draft
Learn the Workflow. Demonstrate the Skill.
Students will practise throughout the course and complete integrated exercises to demonstrate core competencies.
Execute a test
Open TestRail or a Jira ticket, understand instructions and expected results, and follow the prescribed steps.
Capture evidence
Record actual versus expected behaviour and gather screenshots, video or relevant transaction details.
Report and retest
Create a reproducible defect and validate whether a developer's fix resolved the issue.
Developers resolve the underlying software defect. The tester's responsibility is to execute tests, identify and report issues, provide relevant evidence and validate fixes.
Telematics QA Academy
Ready to Explore Connected-Vehicle QA?
Learn how smartphone applications, head units, vehicles and backend systems come together—and how testers validate the experience.
Register Your Interest →Email: info@telematicsqaacademy.com|Phone: (289) 892-2955